Avilo Studio

Help and contact

Email us at support@avilostudio.com. To speed things up, include your friend code (Friends screen in the game), your phone model and the game version if you know it. We answer in English or French.

Ride or Wheelie FAQ

When does the game come out?

There is no date yet. It will come out on iOS and Android; this page will be updated when the store pages open.

Will the game be free?

Yes, with optional purchases. Everything can be earned by playing: paying saves time, never buys a leaderboard spot. No ads are forced on you.

How do I keep my progress when I change phones?

Link your account to Google (Android) or Apple (iOS) in Settings, Account. On the new phone, sign in with the same account. Without a link, progress stays on the original phone.

A purchase did not arrive, or I want a refund.

Payments are handled by the App Store or Google Play, so refunds are requested from them (iOS: reportaproblem.apple.com; Android: your Google Play order history). If a paid purchase does not show up in the game, email us with the date and the store's order number.

How do I report a player?

In an online room, open the rider list and report the nickname; in time trials, report the ghost. You can also block a player. There is no chat between players.

How do I delete my account?

In the game: Settings, Account, Delete account. Without the game: see Delete your account.

What data does the game collect?

As little as possible, and nothing optional without your agreement. It is all explained in the privacy policy. Questions about your data: privacy@avilostudio.com.

Other contacts